According to 8 Out of 10 Guests, Disney World’s New Protocols are “Just Right”

Ground markings will help promote proper physical distancing in attraction queues at Walt Disney World Resort theme parks in Lake Buena Vista, Fla. These markings are one of several new and enhanced health and safety measures in place for the parks’ phased reopening beginning July 11, 2020. (Matt Stroshane, photographer)

Yesterday’s press conference with Disney leaders, was interesting, to say the least. Of course, the most action came in the last 5 minutes when Josh D’Amaro had a “mic drop” moment and made a plea to the state of California to help reopen Disneyland.

Also discussed during the thirty-minute virtual conference was how well the new social distaning measures and safety protocols have worked since Disney parks began reopening.

Paula Verkuylen, with Disney Parks, Experiences and Products, said that in a recent survey, 8 out of 10 guests said the new protocols are “just right.” She went on to say,

“They also shared that they are grateful for the health and safety measures we’ve put in place across our resort.”

Djuan Rivers, vice president of Disney’s Animal Kingdom, said, ““For the most part, they understand that we’re taking steps to help protect them, our cast, everyone at the resort.”

When Walt Disney World Resort theme parks in Lake Buena Vista, Fla., begin their phased reopening July 11, 2020, all guests 2 years of age and older will be required to wear an appropriate face covering at all times, except when eating and drinking while dining. (Caitie McCabe, photographer)

Disney also says guests are happy they are able to enjoy more of the attractions because of the capacity limits. Two things are missing though, the beloved parades and nighttime firework shows, but there are signs those may be on the horizon.

“We’re learning from experiences in Shanghai,” said Melissa Valiquette, vice president of EPCOT.

Shanghai Disney was the first park to reopen following the pandemic and served as the testing ground for Walt Disney World.

“We’ve been able to increase capacity and introduce a number of new fan-favorite experiences, such as our parade and nighttime spectacular [in Shanghai],” Verkuylen said.

Valiquette went on to say,

“We’re creating all new traditions for our guests to enjoy. Our holiday offerings will, of course, look a bit different this year and we’re excited to celebrate the seasons in an all-new way.”

It’s important to note that since Walt Disney World’s reopening (and for that matter, all Florida theme parks), there have been no confirmed cases of COVID-19 linked to any park or resort.

Kristi is the Media and PR Director for The Kingdom Insider. She's a lifelong Disney fan and grew up spending her family vacations at the Happiest Place on Earth. She resides in Florida with her husband and two boys, ages 4 and 6.