Disney Cruise Line is reaching out to your clients who were originally booked on departures through July 28, 2020, to advise that these sailings have been canceled.
In light of this cancellation, Disney Cruise Line is offering guests who have paid in full the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. The credit has been automatically added to their account.
For guests who have not paid in full, Disney Cruise Line will be automatically refunding any payment made toward their booking. This refund will be processed back to the original form of payment but may be delayed due to the high volume.
The cancellation of the two Disney Magic sailings and three Disney Wonder sailings include Adventures by Disney Cruise Packages booked in conjunction with these cruises. Guests on these sailings will be notified by SeaMail of the cruise cancellation and will automatically receive a refund for all components, including the Adventures by Disney Cruise Package.
Impacted departures include:
- 6/21 – 5-Night Bahamas
- 6/26 – 5-Night Bahamas
- 7/1 – 4-Night Bahamas
- 7/5 – 5-Night Bahamas
- 7/10 – 3-Night Bahamas
- 7/13 – 4-Night Bahamas
- 7/17 – 3-Night Bahamas
- 7/20 – 4-Night Bahamas
- 7/24 – 3-Night Bahamas
- 7/27 – 4-Night Bahamas
- 6/20 – 7-Night Western Caribbean
- 6/27 – 9-Night Southern Caribbean
- 7/6 – 5-Night Western Caribbean
- 7/11 – 7-Night Eastern Caribbean
- 7/18 – 7-Night Western Caribbean
- 7/25 – 7-Night Eastern Caribbean
- 7/13 – 5-Night Mediterranean
- 7/18 – 7-Night Western Europe
- 7/25 – 11-Night Northern Europe
- 7/6 – 7-Night Alaska
- 7/13 – 7-Night Alaska
- 7/20 – 7-Night Alaska
- 7/27 – 7-Night Alaska
Adventures by Disney Cruise Packages
- 7/13 – 5-Night Mediterranean Adventures by Disney Cruise Package
- 7/25 – 11-Night Northern Europe Adventures by Disney Cruise Package
- 7/6 – 7-Night Alaskan Wonders Adventures by Disney Cruise Package
- 7/13 – 7-Night Alaskan Wonders Adventures by Disney Cruise Package
- 7/27 – 7-Night Alaskan Wonders Adventures by Disney Cruise Package
If you need to speak to someone directly, please contact a member of the Disney Cruise Line reservation team at 1-866-325-6685 or 407-566-7797.