Disney Cruise Line reached out to guests today with the following letter, please see below;
All of us at Disney Cruise Line hope you are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe.
In alignment with today’s announcement from Cruise Lines International Association regarding the voluntary extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling Disney Dream sailings through September 15, 2020.
In light of this cancellation, we are offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund. The credit will be automatically added to their account on Monday, June 22, 2020. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
If you prefer to speak to someone directly, please contact a member of our reservation team at 1-866-325-6685 or 407-566-7797 beginning Monday, June 22, 2020.
Thank you for your patience and understanding. We look forward to welcoming them aboard as soon as we can and making magic for them and their loved ones.
The Cast and Crew
Disney Cruise Line