Disney Cruise Line, Disney Parks & Resorts and Disney Store Rank #1 In Customer Service

0

Today, we’re proud to announce Disney Cruise Line, Disney Parks & Resorts and the Disney Store have all earned the highest honors in a new Newsweek survey ranking America’s best customer service! 

As many of you know, our Disney cast members go out of their way on a daily basis to make magic and provide the best possible service for guests.  Delivering exceptional experiences and exceeding guest expectations is at the heart of everything we do at Disney Parks!

And for the second year in a row, Disney Cruise Line has topped the list of brands that exemplify outstanding customer service.

In the survey of more than 20,000 customers, Disney Cruise Line ranked as the number one company overall, across a variety of industries, as well as in the “Cruise Line Operator” category.   And the amazing customer service and experiences at Disney Cruise Line will be expanding in upcoming years with new ships scheduled for delivery in 2021, 2022 and 2023.

Baseball Heroes Celebrate Historic Championship With Magical Parade on Saturday at Walt Disney World Resort

The survey also recognized Disney Parks & Resorts as the best in its category!

Disney Parks & Resorts, which is continuing an incredible year of growth and exciting new offerings, including Star Wars: Galaxy’s Edge at Disneyland Resort and Disney’s Hollywood Studios, earned the best customer service ranking in the “Amusement Park Experience” category.

Cast member at a Disney Store locations playing a game with a guest

And the Disney Store was awarded the top spot by consumers in the “Toy” category as well.  Disney Store locations continue to provide the best of what Disney Parks has to offer in merchandise – as well as outstanding guest experiences across the nation.

For more details on the new rankings, visit Newsweek.com’s special page.

Congratulations to all who continue to go above and beyond to create magical experiences for Disney guests!

This content was originally published on on the Disney Parks BlogThe Kingdom Insider takes no responsibility for errors in syndicated content.


Want to go on vacation?
We recommend Academy Travel, a Disney Diamond Earmarked agency. Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney, Universal Orlando Resort, Sea World and more -- they can do it all, and at no extra cost to you! Fill out the form below or call 609-978-0740 today!


If staying on property, which hotel would you prefer to stay at? Or you can specify Value, Moderate or Deluxe.
Packages offer guests an alotted amount of meal credits plus 2 snack credits per day, plus refillable Resort mug for each guest. Please note this is an upcharge.
How many days will you be spending in the Parks?
Adding Park Hoppers to your Walt Disney World tickets allows you to visit more than one Disney park in one day. Please note that this is an upcharge.
Admission to the Water Parks are not included in base ticket option. Please note that this is an upcharge.
If you plan on participating in a runDisney event during this trip, please let us know!
If you have booked a vacation with an Academy Travel agent in the past, please let us know who. If not, please leave blank.
Please give us any additional details that will make it easier and faster for us to Quote you! This can include requests for special ticketed events, other special requests, accommodations, celebrations etc. Help us help you make the most of your stay! You can also call (609) 978-0740 and mention this form on The Kingdom Insider.
The Kingdom Insider is an unofficial, unbiased theme park news source that covers Walt Disney World, Disneyland, Universal Orlando Resort, SeaWorld Orlando and more! Our Newsroom scours the internet for the latest in official parks news.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.