New Airport Luggage Transfer Service Piloting at Select Disney Resorts

Save time at the airport by sending your bags ahead to Southwest Airlines. Simply follow these steps:

1. At the beginning of your stay, check-in at your Disney Value Resort hotel and call or visit Luggage Assistance to take advantage of this service. For a smoother experience, leave your inbound Southwest Airlines tags on your bags.
2. The day before your departure, check-in for your Southwest Airlines flight online.
3. Please drop off your bags at Luggage Assistance in the Resort hotel lobby area by the required drop-off time. You must provide a valid form of photo identification. You can also call Luggage Assistance from your in-room telephone to ask for help with your bags.
4. Head to the airport, skip the check-in line, enjoy your flight, and pick up your bags at baggage claim when you arrive at your destination.

This service is subject to change or cancellation without notice or liability.

It is strongly encouraged that you drop off your bags the night before your scheduled departure. However, if you need some extra time, you can do the following:

• When Flying Before 1:00 PM: Drop your bags off by 1:00 AM the night before your flight.
• When Flying at or After 1:00 PM: Drop your bags off at least 4 hours before departure or no later than 1:00 PM—whichever comes first.

Luggage Assistance is available to receive luggage from 7 a.m. to 1 p.m. and 4 p.m. to 1 a.m. daily.

This service is only available at the following locations:

• Disney’s All-Star Movies Resort
• Disney’s All-Star Music Resort
• Disney’s All-Star Sports Resort
• Disney’s Art of Animation Resort
• Disney’s Pop Century Resort

Please be aware that this service is only available if you are checking out from one of the Disney Value Resort hotels listed above and your return flight is with Southwest Airlines.

You can track your bags using the Southwest Airlines app.

For additional support with your bags, please contact Southwest Airlines customer service.