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The Kingdom Insider

Orlando and Family Travel News Lifestyle and Information

Disney News · January 4, 2020

Check Your Statement- Verizon Confirms Disney+ “Billing Error.”

If you were expecting to receive a year of Disney+ for free, courtesy of Verizon, be sure to check your Verizon bill.

Verizon confirms that there was a billing error for some, not all, customers who were expecting the year subscription for free.

Image: Facebook

What to look for:

The charge on the bill will say, “Verizon media and apps $49.99.” Right below it reads, “Disney+ Monthly $0.00,” leaving some customers very confused. Confused more than usual I should add, considering Verizon bills are difficult to read anyway.

David Weissman, a Verizon spokesperson has said:

“We’ve identified a billing error where some wireless customers may see a line item for Media & Apps reflected on their bill. This amount is not being charged to the customer’s bill total. No customer action is needed; we are working to remove the incorrect line item.”

Verizon acknowledges the billing error, but is reassuring customers that no one was over charged.

Posted By: TKI Newsroom · In: Disney News

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