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The Kingdom Insider

Orlando and Family Travel News Lifestyle and Information

Disney News · June 16, 2020

Know Before You Go: Dining at Disney World

Changes and Enhancements to Dining

We’re committed to a responsible reopening of Walt Disney World Resort—and we’ve made some important updates and enhancements to our dining experiences based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies.

During the reopening period, many dining experiences may be modified or unavailable in order to promote cleanliness and physical distancing.

What You’ll Need

Before you dine at Walt Disney World Resort, please be aware that you’ll need:

  • Face coverings for each Guest age 2 and up, which must be worn in all public areas—including while entering and exiting dining locations—and can be removed while eating or drinking
  • Planning to dine at a table-service restaurant in a Disney Resort hotel? A confirmed dining reservation is required for day Guests (those not staying overnight) and is highly recommended for Guests staying overnight at a Disney Resort hotel

Also, it’s highly recommended to have:

  • The latest version of the My Disney Experience app on your mobile device, with location services enabled
  • Cashless or contactless forms of payment

Dining Reservations

Explore important updates related to dining reservations at Walt Disney World Resort.

Reservations for Guests Staying at Disney Resort Hotels
Guests with Disney Resort hotel reservations for arrivals June 22 through July 10, 2020 can make dining reservations for select Walt Disney World Resort hotel and available Disney Springs dining locations beginning June 18, 2020. Call the Disney Reservation Center at (407) 824-1391 to check availability and make reservations. Or, if you’re a Disney Vacation Club Member, call Member Services at (800) 800-9800. Guests under 18 years of age must have parent or guardian permission to call.

Note: At this time, a valid Disney Resort hotel reservation will be required to make dining reservations. Online reservations are currently available at select Disney Springs dining locations. Online reservations for other dining experiences will reopen at a later date.

In-Park Dining
At this time, dining reservations are not available for in-park dining experiences. Reservations will resume at a later date.

When in-park dining initially becomes available, you’ll need valid park admission, a reservation for park entry and a dining reservation to dine at an in-park, table-service restaurant. Dining reservations do not guarantee admission to the park.

Disney Springs Dining
Select dining locations at Disney Springs are currently accepting reservations.

Disney Resort Hotel Dining
Learn which dining locations will be available during the initial reopening period at select Disney Resort hotels.

Dining Plans

At this time, Disney dining plans cannot be added to reservations. Check back soon for more information.

Learn about cancellations and refunds for dining plans.

Booking Windows

Learn about updates to booking windows for dining reservations.

Health and Hygiene

New measures have been implemented across Walt Disney World dining locations to promote health and hygiene, including:

  • Enhanced Cleaning: We’ve increased cleaning in high-traffic areas such as public elevators and escalators, handrails, benches, tables, handles, restrooms and more. Additionally, seating areas, dining areas and pagers will be cleaned between Guests.
  • Reduced-Contact Menus: Menus will be shared in ways to minimize contact. At quick-service restaurants, menus will be displayed on signage. And at table-service restaurants, you can scan a code with your mobile device to access the digital menu.
  • Self-Serve Changes: Beverages and other items that were previously self-serve will instead be served by Cast Members.

Enhanced Technology

Use convenient technologies to minimize your contact with others:

  • Mobile Order Service: A time-saving feature of the My Disney Experience app, mobile order service enables you to order ahead at select dining locations and pick up food during a designated arrival window.
  • Mobile Check-In for Reservations:Check in to your dining reservations at select table-service restaurants using the new mobile check-in feature on the My Disney Experience app. There’s no need to visit the host stand to check in!
  • Scannable Codes for Select Restaurant Menus: While at a table-service restaurant, you can use your own mobile device to scan a code for access to the digital menu.
  • Cashless Payments: At this time, it is recommended all Guests use cashless payment options, including debit cards, credit cards and Disney Gift Cards. Guests can also opt for contactless payment options—such as mobile wallets—or use cash to purchase a Disney Gift Card at Guest Relations and select merchandise locations. Disney Resort hotel Guests can also use MagicBands to charge their purchase to their Disney Resort hotel folio.

Dining Experiences

Additional changes to Walt Disney World dining experiences include:

  • Menu items may vary. For specific menu information, check the restaurant’s online menu when the restaurant reopens.
  • Character Dining will not be offered during the initial reopening, with the exception of a modified Character Dining experience at Topolino’s Terrace – Flavors of the Riviera.
  • Dinner shows will not be offered during the initial reopening.
  • Dining locations will be limited in capacity. Some locations will remain temporarily closed.
  • Private dining and in-room delivery will not be offered during the initial reopening window.
  • Mobile order service will be offered at select quick-service dining locations throughout the Walt Disney World theme parks (when open), Disney Springs and select Disney Resort hotels.

Modifications, Cancellations and Refunds

We understand how much excitement, thought and time goes into planning your visits to Walt Disney World Resort and realize some of these changes may be disappointing. Please know we will be here to help you, as our Cast remains focused on delivering magical experiences and incredible storytelling for everyone who visits.

During this unprecedented period, some of our policies and offerings have been modified:

  • All pre-paid dining and experience reservations impacted by the closure will be automatically refunded.
  • Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.
  • We have made the difficult decision to cancel and temporarily no longer offer Disney dining plans. If you have an existing Resort package with a Disney dining plan, we will update your reservation to reflect the removal of the dining plan from your package. The package price will be adjusted accordingly. You will receive a refund if you have already paid in full or a reduction in amount due if you have not yet made final payment.

Posted By: TKI Newsroom · In: Disney News

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