Disney Cruise Line is reaching out to guests who were originally booked on a departure through July 28, 2020, and who moved or canceled their sail date due to concerns about COVID-19. Since then, with the wellbeing of our Guests and team members as our top priority and in line with direction from health experts and government officials, we have canceled these sailings.
For guests who canceled their reservation and were on a Disney Wonder sailing between July 1-28, a Disney Dream/Disney Fantasy sailing between June 19-28, or a Disney Magic sailing between July 3-26
We would now like to offer guests an additional future cruise credit equal to 25% of their original voyage fare to use toward the reservation they modified. Once your modified reservation is paid in full, any remaining future cruise credit will be applied to their shipboard account as a non-refundable onboard credit.
If a guest’s circumstances have changed and they would now like to cancel the reservation they modified, they may do so for a full refund of the original voyage fare they paid.
To take advantage of this offer, please contact a member of our reservation team at 1-866-325-2112 or 407-566-3510. Guests requesting a refund should know that any refunds will be processed in our normal course of business, but may be delayed due to the high volume.
For guests who canceled their reservation and were on a Disney Wonder sailing between July 1-28, a Disney Dream/Disney Fantasy sailing between June 19-28, or a Disney Magic sailing between July 3-26
Disney Cruise Line is automatically refunding any cancellation fees guests may have been charged. This refund will be processed back to the original form of payment but may be delayed due to the high volume.
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